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CONTACT DETAILS: , chris.spooner@delkevic.co.uk , 01782 338701

Newcastle Under Lyme, Staffordshire

Inbound telesales and e-sales advisor required for an industry leading motorcycle accessory company based in Newcastle under Lyme Staffordshire with offices in the USA, Australia, Japan and China.

The role involves processing telephone, email and web and other e-commerce enquiries and orders efficiently and effectively using the company’s web based DMS and other system tools. Key to the role is professional and effective communication with trade and retail customers.

Ideal Candidate
You must be flexible in your approach, reliable and punctual.
Team player as well as self-motivated and driven to deliver outstanding levels of excellent customer service. Ideally from a motorcycle/automotive and/or technical background.
The ideal candidate should have a minimum of 3 years’ experience in either the motorcycle or automotive industries in a similar position.
Extremely customer focussed with the ethos of delivering the best possible customer experience.

Essential
IT literate, competent with industry standard packages especially word processing, email and excel. Competent with ecommerce sales mediums such as eBay and Amazon as well as competent with social media platforms such as Facebook and Twitter.
It is essential that candidates should possess a can do attitude and a willingness to improve and learn. You must be target driven and the sort of person who has an outstanding record of sales achievement and excellent customer service.

Desirable
A good working knowledge of a European language would be advantageous but is not essential.

Benefits
The successful candidate can expect 21 days annual holidays (excluding bank holidays) and salary of £23000 OTE per annum
Working hours are 09:00-18:00 or 08:00-17:00 Monday-Friday
Work Based Pension Scheme

Contact Chris or Paul on 01782 338701, or email chris.spooner@delkevic.co.uk.